Tecta America Corporation: Administrative - Sanford | Zoek USA
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Tecta America Corporation: Administrative-Service Coordinator
Permanent (Full time)
The basic function of the Service Coordinator is:Answer in-person, phone, fax, and email inquiries and obtain information for customers and internal departmentsAssist with all departmental needs relating to service operations, customer service, sales, or general administration Assist in management of administrative aspects of service department including filings, documentation, invoicing, past due account reporting, customer service, estimating and sales reporting, signature requests, lien waivers, certificates of insurance, permits, etcAssist Service Manager and Service Superintendent with project management, including labor tracking, permits, contract coordination, purchasing, lien waivers, etcFile and maintain hard-copy files/documents and(or) electronic files, as neededCreate and maintain reports for departments as requiredUpdate electronic information in company software, for accuracy and completenessCreate and prepare AIA and bill service customers as lien :High School Diploma or equivalent, college preferredPrior customer service experience working in the construction field idealQuality FocusAbility to multi-taskProblem Solving Ability with the ability to manage difficult customersDocumentation SkillsMicrosoft Office Excel and WordSuperior Listening and Communications SkillsAbility to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with associatesBilingual a plusTecta offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc.