Manager - Newark | Zoek USA
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Manager, Strategic Provider Management
Permanent (Full time)
In support of the enterprise’s transformation journey, Prudential’s Global Technology (GT) group is focused on optimizing its technology, operations, and cost footprint to ensure that the business is well-positioned for the future. Its Workforce and Sourcing Solutions team is a key enabler of the GT’s integrated strategy, ensuring that the right resource, location, and sourcing solutions are deployed to create measurable results and exceptional business impact. As a manager in the Strategic Provider Management team, you will be a member of a team responsible for ensuring that Prudential optimizes key strategic provider relationships during the entire lifecycle of the relationship from transition to operations. Reporting directly for the Director, Strategic Provider Management, you will be part of a fast-paced team responsible for delivering exemplary business impact through strategic sourcing. Leveraging your capabilities in business management, analysis, sourcing, and te chnology, you will be responsible for developing and maintaining sourcing governance and transition management program materials, tools and documentation as well as supporting ongoing monitoring and oversight. You will help to execute a program to ensure comprehensive governance of all aspects of strategic partner performance, to include but not limited to vendor issue tracking and resolution, financial baselining and measurement, tracking and monitoring of operational metrics and performance, and risk registers. Support for transition of Prudential work to strategic vendors is part of the remit; you will perform program management tasks as work shifts to partners and locations. Key responsibilities: - Develop and maintain a range of program data and performance metrics to include but not limited to contract inventories, SLAs, KPIs, and service catalog information - Develop and maintain an issues register and track resolution - Develop, maintain, compare, and tra ck enterprise-wide strategic sourcing financial performance to include: - business cases and financial models - operational metrics - Operational metrics to provide like comparisons across the enterprise - Risk factors - Support implementation and maintenance of processes and systems that support governance and transition, including but not limited to creating a central repository for all Global Technology vendors and applicable vendor information, due diligence results, risk ranking and performance results. - Monitor performance against the Global Technology Sourcing Blueprint, tracking service quality and other metrics; develop and maintain reporting - Provide process support to business units and corporate centers - Support other Workforce and Sourcing Solutions team members requests for insights and analysis - Assist with the facilitation and coordination of working team meetings supporting the team - Develop processes and templates to facilitate Quarterly Business Review*s and other governance routines. · *- BS or BA degree in Information Technology, Business Administration, Finance or equivalent. MBA a plus. - 5-7 years overall business, project management and/or financial/statistical analysis experience. - Minimum of 3 years sourcing/vendor governance and related experience in the Financial Services/Insurance industry Technical competencies: - Knowledge of best practice information technology sourcing strategies. - Knowledge of and experience working with leading technology tools and management software/systems - Strong Excel, Power BI, and Tableau skills - Experience with data structure and aggregation, modeling, and analysis; pivot table experience essential. - Strong organizational skills with proven ability to meet deadlines, prioritize assignments and manage multiple projects. - Ability to develop crisp, succinct PowerPoint presentations that clearly convey information - Analytical, critical thinking, and problem-solving acumen - Exce llent oral and written communications skills and presentation skills with a focus on informing, influencing and relationship building. - Ability to work well both independently and as part of a team, including the ability to interface with members of senior management. - Demonstrated leadership and partnering skills, including success in influencing others outside of direct reporting line. *-
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
The Prudential Insurance Company of America, Newark, NJ and its affiliates.
Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at ###### for more information about doing business with Prudential.
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Posted 14 days ago