Executive Resolution Specialist - Glen Mills | Zoek USA | 070866efc186460f9ac69ed200372015
Executive Resolution Specialist
Glen Mills, PA
Permanent (Full time)
The Executive Resolution Specialist researches and drafts responses to Customer inquiries received from regulatory agencies or addressed to executive staff members. The Analyst must also maintain professional contact with the Customer to provide final resolutions to all assignments.
- Research and draft response to all customer inquiries from government agencies and correspondence received by executive staff members.
- Performs operational risk reviews of department processes to ensure compliance with policy, procedure, and mitigation of regulatory risk.
- Strong written communication skills.
- Proficient PC knowledge (Microsoft Office and/or other software applications).
- Sufficient understanding of or ability to research relevant banking regulations.
- Associate's and/or bachelor's degree preferred.
- Six (6) months in Customer Service and/or Correspondence, preferred.
Posted 1 days ago