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Service Manager

Zoek Pin Portsmouth, NH

Competitive

Permanent (Full time)

We are looking for a Service Manager to join our team.

Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at our organization is absolutely critical to its success.
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

We are looking for the best of the best to add to our team.
If this opportunity excites you, apply here.

What We Offer

  • State-of-the-art 24 bay shop recently built in 2017
  • Heated shop
  • Shop equipped with the newest technology and equipment
  • Clean and professional work environment
  • 401K with match
  • Full medical and dental insurance
  • Employee purchase plans
  • Life insurance
  • Paid vacation and holidays

Responsibilities

  • Ensure customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customers have a positive dealership experience
  • Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
  • Spend quality time building relationships with the customers

Requirements

  • At least 2 years of experience as a Service Manager preferred
  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Valid driver’s license and clean driving record
  • Willing to submit to a pre-employment background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 days ago

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