Product Manager, Clinical Interoperability

Zoek Pin Monroeville, NJ


Permanent (Full time)

Posted 33 days ago

Product Manager, Clinical InteroperabilityPosition OverviewProduct Managers lead the ideation, market assessment, market segmentation, customer needs assessment, development and launch of innovative products. The Clinical Interoperability Solutions Collector (Payment and Operations for Health Plans) Product Manager will lead the product launch for both supply and demand side of the two-sided marketplace. The product will easily enable connectivity into the nationwide clinical network for healthcare providers and requestors such as health plans. This includes defining, building, launching and actively managing a portfolio of products and solutions that align with organizational strategies, enhance our brand and competitive position in the marketplace, and delight our customers. A key component of this role is the ability to balance multiple stakeholders including internal business partners, R teams and external innovators leverage their keen business insight and strategic mindset to build customer-centric solutions that drive results. They plan and prioritize work to ensure that commitments are honored as they build internal and external partnerships working collaboratively to meet shared objectives. Product Managers are customer-obsessed and actively learn through agile experimentation, design thinking, and market sensing as they strive to design user/consumer centric solutions with a results/outcomes orientation. They are always seeking to tackle new problems and learn from both success and failure as they boldly invent and enhance new solutions to ensure Change Healthcare remains an industry leader. What will be my duties and responsibilities in this job?Product & Solution Development: Drives product development with engineers and designers, working collaboratively to lead and manage end to end, the definition, development and/or delivery of a significant product, solution or service to ensure alignment with customer requirements ascertained through personal insight gained from focused customer engagement, empathy interviews and Product Innovation: Works with business owners and directly with customers to identify business opportunities and leads and manages efforts to bring new products to market balancing stakeholder needs and introducing innovative approaches, with a focus on opportunities for automating clinical Vision/Brand: Establishes a shared product, solution, or service vision across the enterprise by building consensus on priorities leading to product execution, and ensuring that the product, solution, or service is aligned with Change Healthcares brand, strategic and competitive position, and other related/interfaced product, solution, or Life Cycle: Leads and manages the end to end product life cycle from strategic planning to development, deployment and related tactical execution to end of life sunsetting, working closely with Sales and Sales Operations to ensure successful product launch and any required end of life Roadmap: Defines and analyzes metrics that inform the success of products, including the feature sets, business requirements, and measures of success of an overall product roadmap, aligned with business strategy, and customer needs and informed by competitive intelligence, engages with the market (buyers, end consumers, delivery partners) to lead and manage the design a product, solution, capabilities or service strategy that is market & Costing: Leads and manages the development and/or delivery of budget plans to successfully achieve P goals, applying financial acumen to ensure decision quality and benefit & Customer Management Internal/External: Manages key client and customer relationships to ensure their ongoing satisfaction and loyalty toward the organization which requires simultaneously managing relationships with multiple key internal customers, including: engineering, sales, account management, operations, user experience design, marketing, business developmentComprehensive Data Collection, Research & Analysis: Makes authoritative technical and/or professional recommendations that have a significant short-term and long-term impact on the business. Integrates usability studies, research, market analysis, solution validation, and design thinking into product, solution, and service requirements to enhance user satisfaction. Defines requirements based on intimate knowledge of the customer and technology, and with a keen eye on the competitive landscape, continuously scanning, learning and implementing insights into product Stakeholder Engagement & Management: Works closely with senior leadership and stakeholders to ensure that business requirements are understood. Helps prioritize engineering work while balancing the requirements of customers and stakeholders. Provides cross functional product leadership across key stakeholders including engineering, sales, account management, operations, user experience design, marketing, business Management: Leads, manages, and delivers required outcomes for a portfolio of major projects in order to support the overall and Legal Compliance: Understands the applicable regulatory and legal requirements for product, solution, and service offerings; uses privacy, cybersecurity and other compliance by design concepts to insure product, solution or service offerings are compliant on launch and throughout end to end life cycle; leads and manages efforts to audit/attest to such are the requirements needed for this position?10+ years of Health Plan experience working directly with clinical data or enabling clinical products for the health plan market7+ years broad and deep product management experienceBachelors Degree required; Masters Degree preferredWhat other skills/experience would be helpful to have?Prior experience in leading cloud-based and SaaS building products with API technologies and systems in AWS Cloud of the claims and clinical data, FHIR, and related terminologiesKnowledge medical transaction formats such as x12, JSON, and with rules regarding the use and secondary use of Healthcare data from both providers and supervising and directing people and other resources to achieve specific end results within limited timeframesExperience working in a matrixed environment preferredExperience in Agile development or comparable software development are the working conditions and physical requirements of this job?General office demandsHow much should I expect to travel?Up to 15%Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. li-remoteJoin our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at ###### and the supplemental information at ###### you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to ###### "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be here ###### view our pay transparency nondiscrimination (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understoodChange Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

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